Use of our platform is exclusively permitted for adults. The minimum age is strictly 18 years. We conduct strict identity and age verification checks to ensure that minors do not gain access to our gambling services.

We encourage all users to always keep an eye on their gaming habits. Gambling should never interfere with your personal, social, or professional obligations. We strongly advise you never to wager funds you cannot afford to lose and not to try to compensate for losses by making further bets.

To help you control your gaming behavior, we provide various tools:

Deposit Limits: Set how much money you can deposit into your account within a day, a week, or a month.

Loss Limits: Limit the amount you are allowed to lose over a certain period.

Session and Time Limits: Monitor and restrict the time you actively spend on our platform.

Time-outs: Pause your account for a short period to take a break.

Self-Exclusion: In case of persistent problems, you can request a longer-term or permanent blocking of your account.

Account Closure: You have the option to permanently close your account at any time via our support.

It is important to critically question one's own behavior. Potential warning signs of problematic gaming behavior may include: playing during work hours, hiding gambling expenses from family members, taking out loans for gambling, or feeling frustrated and restless when unable to play.

Should you or your relatives feel that you are losing control over your gaming behavior, we strongly recommend seeking professional help. In Austria and internationally, there are numerous independent counseling centers and self-help groups that offer anonymous and free support.

If you share your computer or mobile device with minors, we recommend using special filtering software. These programs prevent access to gambling sites and help protect children and young people on the internet. Additionally, always keep your access data secure.

Our customer service is regularly trained to recognize signs of problematic gaming behavior and to react appropriately. We also employ internal mechanisms to identify suspicious patterns early and proactively offer assistance to affected users.

We regularly review our responsible gaming measures and adapt this policy to current standards and insights as needed. For support, you can reach us at any time at [email protected].