When using our platform, we collect various types of data to provide our services securely and efficiently:

Identity and Contact Data: This includes your name, date of birth, email address, and, if applicable, your phone number, which are required for account creation.

Usage Data: Information about how you navigate the platform and which games or features you use.

Device Data: IP addresses, browser type, operating system, and other technical specifications of the device you use to access our services.

Transaction Data: Records of your deposits and withdrawals, as well as the history of your gaming activities.

Communication Data: Any correspondence you have with our customer service.

The processing of your data is based on different legal grounds. These include the fulfillment of a contract (provision of platform services), legitimate interests (fraud prevention and system improvement), your explicit consent (e.g., for marketing purposes), and legal obligations (retention and reporting obligations).

Your information is primarily used to manage your user account and to enable access to game features. In addition, the data serves to ensure the security of our systems, to conduct analyses for product improvement, and to process customer support inquiries. If you have consented, we use your contact information to send you relevant updates and offers.

We retain your personal data only for as long as it is strictly necessary to fulfill the purposes for which it was collected. After the expiry of statutory retention periods, which may apply particularly in the financial and gambling sectors, your data will be securely deleted or irreversibly anonymized.

To provide our services, we may share your data with external service providers, such as payment processors, IT hosting providers, or identity verification services. These partners act strictly as data processors on our behalf and are contractually obliged to protect your data with the same care.

Should data be transferred to recipients outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place. This is typically achieved by entering into standard contractual clauses to ensure a level of data protection that complies with European requirements.

We implement industry-standard technical and organizational security measures to protect your data from unauthorized access, loss, or manipulation. These include encryption technologies and secure server architectures. Nevertheless, no data transmission over the internet can be guaranteed as absolutely secure.

According to applicable data protection laws, you have various rights. You can request information about the data we store, correct inaccurate data, or request the deletion of your data, provided there are no legal retention obligations. Furthermore, you can object to processing or request a restriction of processing. The right to data portability can also be asserted under certain circumstances.

If you have questions about the processing of your data or wish to exercise your data subject rights, please contact us by email at [email protected].

We may update this privacy policy from time to time to reflect changed legal requirements or operational processes. Relevant changes will be published on our platform.